Helpdesk Support Specialist
Company: TEKsystems
Location: Minneapolis
Posted on: October 24, 2024
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Job Description:
Description:This individual will be providing Technical Support
for 6,200 End Users on site and at 110 locations across the nation.
This will include phone support as well. They will provide phone
support and in person support. This client of TEKsystems uses
Manage Engine for Ticketing - any Ticket System experience
(ServiceNow, etc.) will work. The right fit will have a "white
glove" support mentality. Any ITSM and Salesforce knowledge would
be a plus. The opportunity to grow within the organization is
tremendous. The company is acquiring other companies at a very
rapid rate. A high first call resolution is
expected.Skills:Support, Desktop, Windows 10, Troubleshooting,
Install, Customer service, Hardware, Installation, Service,
Deployment, Help desk, Active directory, Access control,
MigrationAdditional Skills & Qualifications:STRONG interpersonal
skills are a must.Experience Level:Entry LevelBenefits: ---
Eligibility requirements apply to some benefits and may depend on
your job classification and length of employment. Benefits are
subject to change and may be subject to specific elections, plan,
or program terms. If eligible, the benefits available for this
temporary role may include the following:--- Medical, dental &
vision--- Critical Illness, Accident, and Hospital--- 401(k)
Retirement Plan - Pre-tax and Roth post-tax contributions
available--- Life Insurance (Voluntary Life & AD&D for the
employee and dependents)--- Short and long-term disability---
Health Spending Account (HSA)--- Transportation benefits---
Employee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick
Leave) About TEKsystems: We're partners in transformation. We help
clients activate ideas and solutions to take advantage of a new
world of opportunity. We are a team of 80,000 strong, working with
over 6,000 clients, including 80% of the Fortune 500, across North
America, Europe and Asia. As an industry leader in Full-Stack
Technology Services, Talent Services, and real-world application,
we work with progressive leaders to drive change. That's the power
of true partnership. TEKsystems is an Allegis Group company. The
company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
Keywords: TEKsystems, Woodbury , Helpdesk Support Specialist, Other , Minneapolis, Minnesota
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